Changes to call recording procedures for financial firms Last month, the Financial Conduct Authority (FCA) announced a change to call recording procedures for financial firms, making it a requirement that all communications, including mobile calls, are recorded. The move to record all communications while working from home presents a stark difference to the leniency ...
The rise of remote working since the start of the pandemic has led to a number of challenges for businesses. Fortunately, the advancement of voice over cloud, or VoIP (Voice-over-internet protocol) technology has made working from home a lot easier.
There were 2.69 billion active video gamers worldwide in 2020 , with these numbers set to rise even more as gaming becomes more prevalent in popular culture.
Digital transformation can help you to streamline your business, offer better customer service, collect customer data effectively and save money.
According to Cable.co.uk, broadband speeds in the UK have dropped since last year. We’ve got some tips to show small businesses how to speed things up.
In the modern age, it has never been more important to stay connected when on the move With a higher volume of competitors, demanding customers, and an increasing expectation of customer service, being connected with flexible working has never been so crucial. The good news is that it’s also never been easier and, with ...