Unite Telecoms is one of the UK's fast-growing cloud service providers offering a bunch of communications services essential to conduct any type of business.
At Unite Telecoms you will have the unique opportunity to develop your career in an exciting and rewarding company. High performing individuals will have the potential and room for both career progression and personal development.
We are currently seeking a Customer Support Coordinator/ Sales Support executive to join our Sales operation team based in Fareham. You will work with our existing Sales Support team who are customer focused, results driven and have an exquisite attention to detail.
Within a Customer Support Coordinator role at Unite Telecoms, you will be, but not limited to:
Act as first point of contact for our existing and new customers dealing with enquiries
Ensure all data in the CRM is accurate post sale
Accurate processing of customer contracts and orders provided by the sales team
You must have experience within administration support to a sales team with a great understanding of a back end sales process
You must have the ability to prioritise and manage your own workload
You must be proficient in using the Microsoft Office Suite
Experience within working in a Customer Support role within the Telecoms industry will be an advantage
25 days holiday PLUS bank holidays. No weekend work. Monday - Friday 9am -5pm.
Work from home opportunities
Monthly, quarterly and annual awards and incentives
Relaxed dress code
Company events & social hours
Innovators in technology
Learning and Development is key to our organisation, we ensure our team are always learning
Are you what we are looking for? Do you have;
The ability to connect with people and build a customer focused relationship
Excellent communication and negotiation skills
Proven ability to create and maintain both internal and external professional networks
If the answer is yes to any of the above, we would love to hear from you. We want to hit the ground running for 2021 so we are holding interviews immediately.