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We are a market leading VoIP provider in the UK

CallSwitch Communicator App logo

CallSwitch Communicator App

As a leading VoIP solution provider CallSwitch balances simplicity with flexibility and highly advanced functionality designed to drive productivity and collaboration.


CallSwitch is our fully integrated hosted telecommunications platform making it your business choice for voice.
This powerful desktop and mobile application are specifically designed to take your customers’ business communications to a whole new level by simplifying customers’ day-to-day communications experience.

CallSwitch VoIP desktop and mobile app graphic

Stronger together in one app

We can assure you now is the time to throw out your old telephony hardware. It’s time to embrace the convenience, flexibility and adaptability of hosted VoIP telephony with CallSwitch.

It includes softphone, instant messaging, presence and management of your customers’ existing accounts.

The CallSwitch Mobile app allows users to utilise their smartphones as an extension, including video calling, call recorder, detailed call history and call forwarding & waiting. It is available on all iOS and Android smartphone devices.

How does it work?

We can assure you now is the time to throw out your old telephony hardware. It’s time to embrace the convenience, flexibility and adaptability of hosted VoIP telephony with CallSwitch.

Our CallSwitch platform allows users remote access to their office seamlessly integrated under a single unified telephone system. With this, your service is 100% hosted which means users simply need a VoIP telephone handset and an internet connection (which we can also provide if needed) to get started and it is expandable as your business requirement changes.

  • Employees can make calls from any device – it doesn’t have to be a traditional desk phone.
  • Users can make audio or video calls from their computer, smartphone, or tablet. They may be sitting anywhere in the world and still stay connected with each other.
  • A VoIP phone service adapts to any location, device, or working conditions.
All features Unified Communications CallSwitch app

Features


CallSwitch comes with an extensive range of advanced call handling and management features, all operated through an easy-to-use interface. The full list of features is exhaustive, but the most regularly used are listed.

All the usual features are there, including call recording, extensions and conferencing, as well as front office applications like Auto Attendant and Receptionist. More advanced functionality lets your growing business push the boundaries of your phone system, including: ‘Find me/follow me’, which rings multiple devices at once so you never miss a call, and the ability to make and receive both business and personal calls on the same device, with clear billing data.

Our telephone software solution comes with an extensive range of advanced call handling and management features, all operated through an easy to use interface. The full list of features is exhaustive but the most regularly used are listed here:

VoIP for Large Businesses

Unified your communications


VoIP is the future of telecommunications. Whether you are a call centre, a business with many different departments and teams or a company that does a high number of online meetings and webinars, hosted VoIP includes many amazing features as standard.

Our ‘Mix and Match’ pricing also mean that you can totally tailor your VoIP features by user’s needs so you don’t end up paying for features you won’t use.

VoIP is scalable


No business can afford to waste money and having VoIP means you can scale up when you need to choosing advanced features specific to your needs. Our ‘mix and match’ pricing gives you the flexibility to pick and chose the features that you require per user, so you are only paying for what you really need. With VoIP, employees are empowered to work from anywhere, so instead of renting more office space, and having to pay rent you can have them log in from any computer, or use any IP phone, and have them ‘telecommute’ using the same software that your call centres use, but they can work from home.

VoIP is a cheaper way to make
calls


VoIP is best known for how cheap it is to make calls. VoIP is built upon the existing infrastructure of the internet, and because the voice data is cheaper to send over internet protocol compared to the circuit-switched PSTN internal calls are even free to make. Calls that connect to SIP addresses rather than phone numbers are cheaper still. Similarly, important business calls can be made from anywhere in the world.

Unified Communications


Unified Communications (UC) is a way to combine discrete technologies and platforms like Skype, email, phone, and fax into one program. Click an email and call the person that sent it to you. Receive a phone call and have the callers detail link with your CRM. With VoIP you, and your employees, will have all the tools you need to get the most out of your busy working week whether you’re in a physical office or remote working.

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