Working from the garage to the kitchen table, we have it covered.
Times are changing with how we work. With office spaces becoming more expensive and staff demanding more flexible working arrangements we are seeing not just the larger enterprises changing the way they work but also the deserving start-ups popping up in homes across the globe.
With our Communicator App, you can manage your business on the move by routing calls to the right place, first time, every time. You can do this yourself or make the most of our 24/7 support who can set this up for you. Call routing also allows you to send calls to any number on your phone system or even an external number, making it an efficient way to manage your business on the go.
Whilst a fairly new concept, new employees often favour a flexible working approach from working mums to permanent staff. Flexible working can be a great asset to companies who wish to reduce office costs, attract new staff and keep existing employees happy. Having that mutual respect often means productivity also goes up.
With businesses now using video calls, business travel is clearly reduced and productivity is up. There is no time wasted switching between complicated apps, or waiting for co-workers to become available. Conversations are on topic and as efficient as possible. Employees can work flexibly through hot-desking, home working or on the move.
Working better, stronger together
Our versatile VoIP phone solution promotes collaboration by allowing your staff to communicate from wherever they are. They can stay in touch with clients even if they’re not at their desk for any reason. When the obstacles to collaborate our removed, creativity goes up.
Another huge advantage of a VoIP service is the way it integrates with other applications. Have you ever wished that all your different tools could talk to each other? A note you saved in your phone shows up on your computer and vice versa. Why shouldn’t phone calls behave the same way? With VoIP, they can.
Do your workers struggle to hold meetings because it’s so hard to get everyone in the same room? Now they don’t have to be in the same office for meetings. You can arrange meetings and conferences for employees in multiple countries at the same time with a time that works for you.
Holding a virtual meeting requires just a video or audio conference call with VoIP. No need to buy extra hardware or software services from yet another vendor. Use your existing equipment to set up meetings, with or without video.
VoIP gives you more options than ever for your virtual meetings. Set them up in advance for training or learning purposes. Users can create virtual conference rooms on the fly where members can join and leave at their convenience. Some may choose to turn on video. Others may just listen while they’re coming to work on the train.
You can forget about travel expenses and disrupting work schedules just so a team can stay updated on a project. No more struggling to find place and time that suits everyone’s schedule. No more conflicts and delays while clients wait for status updates. Resolve issues quicker and find solutions faster.
Speed up processes and enable collaboration with VoIP conference calls. The possibilities really are endless.
Our VoIP phone solution can banish your worries about call abroad being expensive. Calls between employees are often free. After all, these calls travel over your own networks most of the time. Encourage calls between team members, no matter where they are in the world. It’s all free!
What if you’re calling a client, partner or someone else in a foreign country? VoIP has it covered with low international call rates. Since VoIP technology uses existing data networks, long distance calls cost much less than before. Remember internal calls are free and external calls are inexpensive with VoIP.
Connecting your business effortlessly
Unified communications is technological architecture that allows various communication tools to be integrated so that both businesses and individuals can manage all their communications in one place. Unified communications closes the gap and creates a seamless customer and staff experience – connecting VoIP with other communication technology.
Workers are often not convinced to one physical office, whether that’s sales staff, remote workers, or just out of the office staff when on lunch, in the car park or at client meetings. UC brings all the way we communicate together, Fax, voicemail, email, Chat / IC solutions and more. It also allows reception, call forwarding and what’s known as “single number reach”.
Meetings without the business costs
Say goodbye to painful video conferencing and say hello to Call Switch Communicator App, with all the built in features to collaborate effectively.
We’ve all got used to making those awkward video calls now and they’ve become part of our everyday home and office life. Interacting with your team, bringing communications and productivity together is essential for any business adapting how they work in today’s changing business environment.
Integrate seamlessly with a host of CRM platforms
Our CallSwitch VoIP platform seamlessly integrates with a host of CRM solutions including:
Salesforce – Zendesk – ZOHO – Suite CRM – Pipedrive – vtiger and many more..
Seamless CRM Integration isn’t a ‘nice to have’ it is ‘business critical’. We make this painless using our CallSwitch phone solution. Let’s face it, the average work day for many is stacked full of managing client and customer interactions. Whether that’s call, emails or customer records, CallSwitch connects with your CRM system helping you improve accuracy and speed of working. It can even dynamically pull up customer records and information quickly when you need it the most.
With offices in France, Australia and Spain we understand first hand the benefits of international VoIP services for long distance and international communications. As VoIP continues to grow in popularity, business without borders has become a real possibility for small and large companies alike.
Our CallSwitch Communicator App Mobility can be installed and used world wide.
Level up your customer service and sales agent productivity
Call centres require a call management system such as a PBX (Private Branch Exchange), which is a private telephone network used within a company or organisation.
VoIP can also be more efficient for the agents using computer-based systems as the computer telephony integration software can interact with both analog and VoIP telephony.